Shipping & Guarantee
Shipping Information
We ship our tubers to the continental U.S. only and all packages are sent via USPS Priority Mail.
We base our shipping rates on the quantity of tubers in your order as follows:
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1-10 tubers $15.00
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11-20 tubers $22.00
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Orders over $250.00 ship for free
We will begin shipping in early April. All orders will be filled in the order they were received. We will email you when your order has shipped. No order will ship unless payment has been received.
Guarantee
To the best of our ability, the tubers we sell are true to form. We guarantee that a tuber will have a live eye and will be in planting condition. It is the buyer’s responsibility to store tubers properly prior to planting. We cannot control and are not responsible for weather, gardening practices, or growing conditions that have an adverse impact on the growth and health of your dahlias.
If you are not satisfied with your order, please contact us before August 1st of the current growing season. Depending on the circumstances, we may offer a refund and/or a replacement tuber the following year. If the tuber you received did not grow despite proper care and conditions, or is not the variety you ordered, we will offer a refund or replace your tuber the following year.
Refunds
It is our policy to only offer refunds when the product you ordered is no longer available, or as specified in our Guarantee policy. In the event we sell out of one of your choices before your order is filled, we will refund your money.